The Rundown:

• Ciao Osteria is a family restaurant in more ways than one.
• You’re at home when you’re at Ciao Osteria.
• Food that is as Italian as you get.
• The customer is king.
• Being married to the restaurant.

Summary

Cousins Sal and Anthony went in together to open Ciao Osteria, the best and most Italian Italian restaurant in northern Virginia. Now, a mere three and a half years later, they’ve won so many awards that their wall doesn’t have room for any more plaques or accolades. They give advice to people thinking of starting a business or opening a restaurant, and give tips on how to make the customer’s experience one worth Yelping about.

Time-Stamped Show Notes

• [00:35] Introduction to Sal and Anthony, owner and chef of Ciao Osteria.
• [01:50] How their childhoods helped bring them together for Ciao Osteria.
• [03:34] Ciao Osteria is a family at work.
• [03:54] Starting and expanding Ciao Osteria.
• [05:26] The secret ingredient to rave reviews.
• [07:15] Each dish is the best for each customer.
• [07:48] Inspiration for the dishes.
• [09:33] Ciao Osteria’s struggles.
• [11:34] Transitioning from owning their own restaurants to owning one together.
• [13:28] Creating the customer experience.